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Royal Weaves ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide while using our website and services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
When you use our website, we may collect the following information:
Full name
Email address
Mobile number
Billing and shipping address
Account login information
Order and transaction details
Information provided when contacting customer support
Payments may be processed through third-party payment service providers. We generally do not directly store your complete debit card, credit card, UPI, or banking credentials.
Payment information may be processed by the applicable payment gateway according to its own privacy policy and security practices.
We may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Website pages visited
Date and time of access
Cookies and similar technologies
We may use collected information to:
Process and deliver your orders.
Create and manage your customer account.
Process payments and transactions.
Provide order confirmations and updates.
Communicate regarding shipping, delivery, returns, refunds, or cancellations.
Respond to customer support requests.
Improve our website, products, and services.
Detect and prevent fraudulent or unauthorized activities.
Maintain website security.
Comply with applicable legal and regulatory requirements.
When you place an order, we may retain information related to:
Order number
Products purchased
Order amount
Payment status
Shipping and billing details
Delivery status
Return and refund information
This information may be used to process your order and provide customer support.
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Maintain your shopping cart.
Keep you logged into your account.
Remember your preferences.
Understand website usage.
Improve website performance and functionality.
Support security and fraud prevention.
You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
We may share relevant information with trusted third-party service providers when necessary to operate our business, including:
Payment gateway providers
Shipping and logistics partners
Website hosting and technology providers
Communication and notification service providers
Analytics and security service providers
Professional or legal service providers where required
We only share information that is reasonably necessary for the relevant service or purpose.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
Payments made through our website may be processed by authorized third-party payment gateways.
Royal Weaves does not intend to store complete payment card information such as full card numbers, CVV numbers, or banking passwords on its own servers.
Customers should review the privacy policy and terms of the applicable payment service provider for additional information regarding payment processing.
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
Provide our services.
Complete transactions.
Maintain business and transaction records.
Resolve disputes.
Prevent fraud.
Comply with applicable legal, tax, accounting, and regulatory requirements.
When information is no longer required, it may be securely deleted or anonymized where reasonably possible.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Request information about how your data is being used.
To exercise applicable rights, please contact us using the details provided below.
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.
Our website may contain links to third-party websites or services.
Royal Weaves is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
Where permitted by applicable law, we may send you promotional communications regarding our products, offers, or services.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
Transactional communications such as order confirmations, payment updates, shipping notifications, and important account-related messages may still be sent when necessary.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised Effective Date.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Royal Weaves
Email: royalweaves@gmail.com
Phone: 9998184317
Address: 1102, Rich wood, near Gurudwara, Sargasan, Gandhinagar -382421
By using our website, you acknowledge that you have read and understood this Privacy Policy.