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At Royal Weaves, we strive to provide our customers with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, please review the following Return and Refund Policy.
Products may be eligible for return if:
The return request is raised within [7 days] of delivery.
The product is unused, unworn, unwashed, and unaltered.
All original tags, labels, packaging, and accessories are intact.
The product is returned in the same condition in which it was received.
The product is not damaged due to customer handling.
Certain products may be marked as non-returnable on their respective product pages.
Returns may not be accepted for:
Products that have been worn, washed, altered, or damaged.
Products without original tags or packaging.
Customized or personalized products, where applicable.
Products purchased under clearance or special non-returnable offers.
Return requests submitted after the applicable return period.
Products damaged due to misuse or improper care.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
Order ID
Description of the issue
Clear photographs or videos of the product and packaging
After verification, Royal Weaves may offer a replacement, exchange, or refund, subject to product availability and quality inspection.
To initiate a return:
Contact our customer support team through the contact details provided on our website.
Share your Order ID and reason for return.
Provide photographs or other supporting details if requested.
Wait for return approval and further instructions.
Return the product according to the instructions provided by our team.
Returns sent without prior approval may not be accepted.
Return pickup or shipping charges may apply depending on the reason for return and the applicable return arrangements.
If the product is damaged, defective, or incorrectly delivered due to our error, Royal Weaves will review the case and determine the applicable return shipping arrangement.
All returned products are subject to inspection. A return will be approved only if the product meets the conditions mentioned in this policy.
Royal Weaves reserves the right to reject a return if the product does not comply with the return requirements.
Once the returned product is received and successfully inspected:
The refund approval will be communicated to the customer.
Approved refunds will be processed within 5–7 business days.
Refunds for online payments will generally be credited to the original payment method.
The time taken for the amount to reflect in the customer's account may vary depending on the bank or payment service provider.
Shipping charges, if applicable, may be non-refundable unless the return is due to an error on our part.
Exchange requests may be accepted for eligible products, subject to:
Product availability
Product condition
Applicable return timeline
Successful quality inspection
If the requested replacement product is unavailable, the customer may be offered an alternative resolution or refund, as applicable.
In certain circumstances, Royal Weaves may offer a partial refund where the product has a minor issue but remains acceptable for use. Such decisions will be made at the sole discretion of Royal Weaves after inspection.
Orders may be cancelled before dispatch, subject to order status and processing conditions.
Once an order has been dispatched, cancellation may no longer be possible. Customers may instead request a return after delivery, subject to this policy.
For return or refund-related assistance, please contact:
Royal Weaves
Email: royalweaves@gmail.com
Phone: 9998184317
Address: 1102, Rich wood, near Gurudwara, Sargasan, Gandhinagar -382421
By placing an order on our website, you acknowledge that you have read and agreed to this Return & Refund Policy.